A few FAQs to help make counselling easier for you:

 

How much do sessions cost?

Sessions are $150.00 per session. 

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What is your cancellation policy?

If a client cancels within 24 hours from their appointment (24 hours or less) than clients will be billed the full rate ($150.00). If the session is able to be filled by another client on the wait list, all fees will be waived. 

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Are your services covered by insurance?

Many insurance companies provide coverage for counselling services provided by a registered MSW or Qualified Social Worker. Each insurance plan varies in what they are willing to provide; therefore, clients are encouraged to contact their insurance provider or Human Resources Department to determine:

     1) If my services are covered under your current plan

     2) The number of sessions you are permitted and/or the maximum dollar amount that you have coverage for 

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Do you provide direct billing?

Direct Billing is available for those with Medavie Blue Cross and NHIB. If using direct billing and your plan only covers a certain percentage of the plan (i.e. 80%), than you will be required to pay the remaining amount at the time of our session (i.e. via e-transfer or credit card). For all other insurance plans where direct billing is not available, you will be required to pay the full amount at the time of your session and a receipt will be provided so that you can send it to your insurance company for reimbursement. 

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What if I don't have insurance coverage?

If you or your family do not have insurance, you are invited to still contact me to discuss what services and supports can be arranged as Oak and Cedar does have some reduced rates and payment plans for those without insurance, or those with limited insurance coverage. 

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How long does a session last?

Most sessions are 55 minutes in length. For children and adolescents who have a difficult time attending sessions for a full session, various techniques and adaptations will be made to meet their emotional, social needs and ensure a safe, supportive counselling session for them. This may include having their sessions be 45 minutes and including a short parent debrief or parenting session at the end.

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How many sessions will I need?

The simple answer to this question is I don't know. Change does not happen overnight and each person's journey to restore their wellness and renew hope and peace in their life is different. For some, change can begin in as little as 3-4 sessions and they may feel ready to terminate services by session 7 or 8. For others, the journey may take longer. For every client, you have full control to end counselling or change the frequency of our sessions at any time.

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Will anyone find out I am attending counselling?

No (unless you personally disclose to them). I am ethically and legally required to provide confidential services to clients. 

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Do I need a prescription or referral for services?

You do not require a referral or prescription to access my services; however, I have heard of some insurance plans requiring a doctor's/nurse practitioners note in order to receive coverage for sessions. Please check your insurance plan prior to setting up our first appointment to determine if this is a requirement for you.

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